We have a special Testimonial Tuesday for you today. We rarely receive reviews from Craigslist, but one came through the other day that we thought we should share.
“Most comments you see on here regarding car dealers and service departments are nothing but complaints. My experience today is not going to be one of those complaints.
I had an appointment today at Butler Kia for a minor recall action on my wife’s car. I was told that it would take 45 minutes to an hour. When my car came back closer to 45 minutes, I was very surprised. But what really surprised me was that they had performed a multi-point inspection, topped off all of my fluids, AND rotated my tires…ALL at no charge! Kathleen, the receptionist, always addresses me by my first name and is always very pleasant. Not all dealerships I’ve used in the past have consistently made an impression on me, but Butler Kia has always provided me with great service. Regardless of what you think about Kia cars, the service at this dealership is great, and I would encourage anyone looking for a new car, or service on your current vehicle, to consider Butler Kia.” –Anonymous Reviewer
We really appreciate hearing back from our customers and constantly strive to provide an excellent customer service experience each and every time you visit. Butler Kia is just one of the members of our Butler Family of Dealerships and we aim to treat all of our customers like our family as well.
Post a comment below if you’ve had an excellent customer service experience (anywhere!) you’d like to share. Happy Testimonial Tuesday!